What your AI coworkercan help run.
The persona axis at /use-cases answers who Duet helps. This axis answers what Duet does. Pick a job that eats your week — Duet helps run it from intake to review, on your data, in your voice.
The jobs your AI coworker can run today.
Each page is a real workflow — connect step, voice step, escalation rules, approval rules, weekly recap. The kind of playbook you would write if you were hiring a human for the same job.
- Customer support
Hand customer support to an AI coworker
Customer support is where small businesses bleed time. Duet is an AI coworker that drafts, triages, escalates, and prepares replies for review, then keeps routine tickets moving under your approval rules. The inbox is prepared before you sit down in the morning — not a graveyard by Friday.
- Sales & outbound
Run sales outbound with an AI coworker
Outbound is the job small teams skip because it eats the week. Duet is an AI coworker that coordinates outbound workflows from prospecting through reply logging: building your prospect list, enriching leads, drafting first touches in your voice, and running the pipeline admin loop without you babysitting it. Sales motion that compounds, without hiring an SDR.
- Inbox triage
Triage your inbox with an AI coworker
You don't have an email problem — you have an attention problem dressed as an email problem. Duet is an AI coworker that reads new messages on a schedule, drafts replies in your voice, flags the ones that actually need you, and clears the rest. The inbox is prepared before review.
- Content marketing
Run content marketing with an AI coworker
Many SMBs ship content like a side project — when somebody finally has time this quarter. Duet is an AI coworker that runs content like a function: researches what's working, drafts in your voice, schedules across channels, repurposes the wins, and reports back on what landed. The flywheel finally spins.
- Bookkeeping
Run bookkeeping with an AI coworker
Bookkeeping should not eat the same founder hours every month. Duet connects to the tools you already use, categorizes transactions, reconciles the obvious matches, flags the weird ones, and gives you a clean monthly packet to review or send to your finance partner. You stay lean without letting the books drift.
- SEO operations
Run SEO operations with an AI coworker
SEO is not one magical blog post. It is a weekly operating cadence: find the gaps, fix the pages, add the links, watch the results, repeat. Duet turns that cadence into an always-on coworker so a small business can build search momentum without hiring an agency retainer.
- Newsletter operations
Run your newsletter with an AI coworker
A newsletter should be a distribution engine, not a monthly guilt trip. Duet gathers the week of product updates, customer wins, posts, and metrics, turns them into a tight email in your voice, prepares the broadcast in your provider, and closes the loop with what readers actually clicked after the campaign is sent.
- Invoicing & collections
Run invoicing and collections with an AI coworker
Getting paid should not depend on the founder remembering to prepare a polite nudge. Duet drafts invoices from the work already done, prepares them in your accounting tool, follows up behind your approval rules, reconciles payments, and flags the accounts that need judgment. Cash collection becomes a system, not a mood.
- Client onboarding
Onboard new clients with an AI coworker
Client onboarding is where lean teams either look premium or look improvised. Duet turns a signed deal into a clean kickoff: welcome email, intake form, shared workspace, calendar invite, asset checklist, and first-week follow-up. The client feels like you have a bigger team than you do.
- Internal reporting
Run internal reporting with an AI coworker
Reporting should make the next move obvious. Instead, lean teams lose hours pulling the same numbers into the same slides. Duet connects the sources, builds the daily or weekly brief, explains what changed, and sends the handful of decisions that matter. The report becomes the meeting.
- Document handling
Handle business documents with an AI coworker
Every small business has a document graveyard: contracts, invoices, PDFs, decks, receipts, forms, statements. Duet reads them, extracts the useful fields, flags the risky parts, files them where they belong, and turns the pile into a system. No enterprise document platform required.
- App building
Build small business apps with an AI coworker
Small businesses often have tiny apps they need and zero reason to hire a full engineering team: a quote calculator, client portal, invoice tracker, intake form, KPI dashboard, approval queue. Duet builds the app and runs it from the same workspace, so the tool does not become another thing you have to operate.
Don't see your job? Scope it with Duet.
The list above covers common starting points. Duet can help with the long tail too — describe the workflow in plain English. Duet maps the workflow, asks for missing tools or credentials, and prepares the recurring pieces behind review rules.